SHAMIN TRAVELS AND TOURS LTD
 Last Updated: 02/03/2025

1. Introduction

Welcome to SHAMIN TRAVELS AND TOURS LTD. These Terms and Conditions govern your use of our services, website, and any transactions made with us. By using our services, you agree to comply with these terms.

2. Booking and Payment

  • All bookings must be made in advance through our official website, email, or phone.
  • Full or partial payment may be required at the time of booking, depending on the service.
  • Payments must be made through our approved payment methods.
  • Prices are subject to availability and may change without prior notice.

3. Cancellations and Refunds

  • Cancellation policies vary by service (flights, hotels, tours, etc.) and will be specified at the time of booking.
  • Refund eligibility depends on the cancellation terms of the airline, hotel, or travel service provider.
  • Administrative fees may apply for cancellations and changes.

4. Travel Documentation

  • Customers are responsible for ensuring they have valid passports, visas, and other required travel documents.
  • We provide visa assistance but cannot guarantee visa approvals.
  • SHAMIN TRAVELS AND TOURS LTD is not liable for denied boarding, customs issues, or travel restrictions.

5. Liability and Limitations

  • We act as an agent between customers and airlines, hotels, and other travel service providers. We are not liable for their actions, service quality, or any delays/cancellations.
  • SHAMIN TRAVELS AND TOURS LTD is not responsible for losses due to natural disasters, strikes, government actions, or unforeseen circumstances.
  • Customers are advised to purchase travel insurance to cover unforeseen events.

6. Changes and Modifications

  • We reserve the right to modify bookings due to changes from service providers.
  • In case of price increases by suppliers, the customer may be required to pay the difference.

7. Customer Responsibilities

  • Customers must provide accurate personal and travel information.
  • Any false information provided by the customer leading to travel disruptions will not be the responsibility of SHAMIN TRAVELS AND TOURS LTD.

8. Privacy and Data Protection

  • We collect and use customer information as outlined in our Privacy Policy.
  • Personal data is kept secure and used only for travel-related purposes.

9. Dispute Resolution

  • Any disputes arising from these terms shall be resolved through negotiation.
  • If unresolved, disputes will be subject to the laws of England and Wales.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, contact us:

SHAMIN TRAVELS AND TOURS LTD
 📍 College House, 2nd Floor, 17 King Edwards Road, London, HA4 7AE
📞 +44 20 4572 3637 – London, England, GB
📞 +44 808 160 6867 – General Hotline
📧 support@shamintravels.co.uk
 🌍 www.shamintravels.co.uk

By using our services, you acknowledge and agree to these Terms and Conditions.